Frequently Asked Questions

What products can you customize?

We offer custom t-shirts, hoodies, sweatshirts, tote bags, tumblers, mugs, hats, and other personalized products for businesses, events, schools, teams, and special occasions.

Is there a minimum order quantity?

Minimums vary depending on the product and customization method. We offer both single-item orders and bulk orders for many products. Contact us for details.

How do I place an order?

Simply send us an email with your design, logo, or idea. We'll discuss your project, provide a quote, and guide you through the process from design approval to production.

Can you help create my design?

Yes! If you don't have a finished design, we can help bring your vision to life with custom design assistance.

Will I see a proof before production?

Yes. We provide a digital proof for approval before production begins to ensure everything looks exactly how you want it.

How long does production take?

Turnaround times vary based on product type, order size, and current workload. Most orders are completed within 3-5 business days after design approval.

Do you offer rush orders?

Rush services may be available depending on our production schedule. Contact us as early as possible for urgent requests

How much do custom products cost?

Pricing depends on the product, quantity, design complexity, and printing method. Contact us for a personalized quote.

Can I provide my own items for customization?

In some cases, yes. Contact us to discuss your specific items and customization needs.

Do you offer local pickup?

Yes. Local pickup may be available for customers in the Houston area.

Can I reorder a previous design?

Absolutely. We keep approved designs on file to make reordering fast and easy.

What if I need to make changes after placing my order?

Changes can be made before production begins. Once production starts, modifications may not be possible, or there might be an extra charge depending on the type of modification.

What is your return policy?

Because our products are custom-made, returns and refunds are generally not accepted unless there is a production error or defect. Customer satisfaction is important to us, and we'll work with you to resolve any issues.